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Mia BillamMarketing Executive
Why Is Better Communication with Vulnerable Audiences Key to Retention?At least 60% of the customers organisations communicate with daily display one or more characteristics of vulnerability (YouGov, 2025). Our latest report, The Retention Risk of Hidden Vulnerability, explores how communication breakdowns accelerate churn for vulnerable audiences, and what organisations can do to retain customers before disengagement begins. 
3 mins2026/01/19
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/ Personalised Video...Why Is Better Communication with Vulnerable Audiences Key to Retention?
3 mins2026/01/19
Mia BillamMarketing Executive
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/ Personalised Video...Why Is Better Communication with Vulnerable Audiences Key to Retention?
3 mins2026/01/19
Mia BillamMarketing Executive
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/ Personalised Video...The Power of Video at Christmas
3 mins2025/12/02
Mia BillamMarketing Executive
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/ Digital Marketing...How Interactive Video Turns AI Confusion into Clarity
3 mins2025/10/15
Mia BillamMarketing Executive
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/ Personalised Video...How AI Video Moves from Hype to Real Results
2 mins2025/08/27
VideoSmart
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/ Personalised Video...“Next Gen Video” Explained: What It Is and Why It Matters in 2025
3 mins2025/08/05
Mia BillamMarketing Executive
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/ Digital Marketing...Silent But Powerful: How to Create Videos That Speak Without Sound
3 mins2025/07/02
Mia BillamMarketing Executive

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